Terms of use
Last updated October 17, 2026
These terms cover your use of the Stage 3 Printing customer portal at https://portal.stage3printing.com. By using the portal, you agree to them. Questions? Email assistance@stage3printing.com.
Your account
- Accounts are for Stage 3 Printing business customers and are approved by our team.
- Keep your sign-in details private. You're responsible for activity on your account; tell us right away if you think it was misused.
- Keep your contact details up to date so we can reach you about your orders.
- We may suspend or close an account that's misused, or if a customer relationship ends.
Order requests, changes and reorders
Sending a new order, reorder or change request through the portal is a request, not a confirmed order. Pricing, quantities, timing and artwork are confirmed by our team, and your order is subject to our quote, proof approval and usual business terms. Changes and cancellations may not be possible once a job is in production.
Artwork and files
- You keep ownership of the artwork and files you upload. You give us permission to use them to quote, proof, produce and ship your orders.
- You confirm you have the right to have the artwork printed or embroidered, including any logos, trademarks or images in it, and that it isn't unlawful.
- Please upload only files needed for your orders.
Job status and shipping information
Job status, dates, artwork previews and tracking come from our production system and change as work moves along. We do our best to keep them accurate, but they're for information only; your confirmed order and our communications with you govern.
Order text messages (SMS)
Program: Stage 3 Printing order updates. If you opt in, we text the mobile number on your account about your orders, such as a proof being ready, a job shipping, or a question about your order.
- Opting in is optional and is not a condition of purchase.
- Message frequency varies with your orders.
- Message and data rates may apply.
- Reply STOP to any text to opt out; we'll send one message confirming you're unsubscribed. You can also turn texts off on your Account page.
- Reply HELP for help, or email assistance@stage3printing.com.
- Carriers are not liable for delayed or undelivered messages.
How we handle your number is described in our Privacy policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Acceptable use
Don't try to access other customers' information, interfere with the portal, upload malicious files, or use the portal for anything unlawful.
Availability and liability
We work to keep the portal available and accurate, but it's provided "as is" and may sometimes be unavailable. To the extent the law allows, Stage 3 Printing isn't liable for indirect or consequential losses from using the portal. Nothing here limits rights you have under the law.
Changes
We may update these terms. We'll change the date at the top, and for significant changes we'll let you know.
Governing law
These terms are governed by the laws of the State of Arizona.
Contact
Stage 3 Printing · assistance@stage3printing.com